Cancellation & Payment Policies

Please read through our payment policies below.


Requests for refunds must be made in writing by fax, mail, or email ( by February 27, 2018.

A $50 handling fee will be deducted from the refund. No refunds under $10 will be issued. Refunds and overpayments will be issued no later than 30 days after the conference.


We accept American Express, VISA, MasterCard, Discover, checks and school purchase orders (PO) for payment.

Payment or purchase order must be received within 30 days of completing your registration to avoid cancellation.

No Show Policy

If you do not cancel and do not attend, you are still responsible for payment.

Special Offer for K-12 Public Board Members or School Superintendents

A complimentary conference registration (non-transferable) is offered to a K-12 public school board member or superintendent with each fully-paid, two-day conference registration from within a school district. There is no limit on the number of complimentary registrations per district, although the invitation is extended only to the superintendent and school board members.

School board member(s) and/or superintendent(s) are welcome to come for one or both days of the conference. This offer excludes pre-conference workshops. Please email to obtain the registration code.

Registration Payment

Send registration payments, purchase orders, and requests for changes and cancellations to –


Mailing Address:
520 S. Creyts Road
Lansing, MI 48917

STS at the Conference student teams